Clarifire announced that Towne Mortgage Company has started using the company’s namesake automation tool as its servicing workflow application.
Towne Mortgage Company, a full-service mortgage lender and servicer based in Troy, Mich. which services loans in 47 states, plans to leverage CLARIFIRE to enhance the effectiveness of its servicing operations while delivering an excellent borrower experience, according to a company press release.
CLARIFIRE’s advanced automation capabilities are expected to streamline Towne Mortgage Company’s operations by reducing any manual processes and enhancing servicing efficiency.
“We are excited about the automation that CLARIFIRE has to offer. We know that we are now well positioned to scale our current volumes and add efficiencies in multiple areas.” Towne Mortgage Company Chief Servicing Officer Kim Goodell said in the release.
As market trends point to rising mortgage defaults driven by natural disasters and other borrower hardships, Towne Mortgage Company chose the CLARIFIRE application for its capacity to automate rapid intake of forms, documents and borrower requests, the release stated. Additionally, CLARIFIRE’s ability to mitigate risks, improve customer responsiveness, and adapt quickly and seamlessly to industry changes positions the company to navigate the evolving landscape with confidence.
“We are thrilled to partner with Towne Mortgage Company to help eliminate origination and servicing gaps with best-in-class, customer-centric automation and robust default mitigation technology,” Clarifire CEO Jane Mason said in the release. “As market dynamics continue to evolve, mortgage servicers are increasingly exploring more innovative technology solutions. We’re delighted to help Towne Mortgage Company leverage the CLARIFIRE application to provide their borrowers with a reliable, proven, automated solution for managing and addressing both current and future challenges.”
A proven SaaS-based, intuitive workflow application, CLARIFIRE uses intelligent business and workout rules to automate complex processes and distribute critical information and documents to users quickly, allowing them to respond faster to borrower needs. CLARIFIRE also enables investors, agencies, servicers, banks, borrowers, attorneys, and others to collaborate through a single, secure application. The application’s proven workout underwriting feature, the CLARIFIRE CALCULATOR, helps organizations rapidly complete all current GSE and government workouts along with workflow processes, eliminating risk and lowering the cost of doing business.