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CFPB to Citizens: Double check the math
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Banking, Case Law
Friday, August 14, 2015
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The Consumer Financial Protection Bureau, Federal Deposit Insurance Corp. and the Office of the Comptroller of the Currency each took action against Citizens Bank for failing to credit consumers the full amounts of their deposit funds. The bank’s policy on double checking discrepancies on deposit slips and deposit materials was found to allow $12.3 million in consumer deposits to go uncredited.
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