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CFPB report focuses on complaint responsiveness
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Consumer Protection
Tuesday, August 15, 2017
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The Consumer Financial Protection Bureau’s monthly complaint report for July 2017 focused on how well companies have done providing timely responses to consumer complaints.
It also detailed trends in complaint volumes from 2014 to 2016.
Companies to which the CFPB channels complaints issued timely responses at a rate of 97 percent as of March 31, 2017, according to the report. Read on to learn more details.
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