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Battle over proposed CFPB pre-dispute arbitration survey continues
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Banking, Consumer Protection
Tuesday, July 8, 2014
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Industry participants and consumer advocates continue to debate the efficacy of a proposed Consumer Financial Protection Bureau survey on credit card pre-dispute arbitration agreements. The bureau has been seeking feedback on its plan to conduct a national telephone survey of 1,000 credit card holders as part of a study mandated by the Dodd-Frank Act. Recently, banking industry groups said they want the Office of Management and Budget to deny approval for the CFPB’s survey.
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